Channel Encryption & HD Digital Box Support

Channel Encryption & HD Digital Box Support


As part of the upgrade to bring Gig broadband service to the community, your cable TV channels will need to be encrypted. As a cable TV subscriber, this will impact your service starting November 14, 2022. 

How do I connect my HD Digital box?

Download Instructions Here

Watch a tutorial video here

FAQs

  • How do I watch cable TV on my televisions that are not connected to any equipment?

    Any television that is only connected to a Coax line will require an HD Digital Box.  

  • How do I watch cable TV on my television that is connected through a Digital Tuner Adapter (DTA)?

    The DTA will need to be exchanged for an HD Digital Box.

  • How do I get an HD Digital Box and how much is the rental?

    Every television connected to cable TV will require the HD Digital Box.  The local East Arkansas Video /  Cablelynx Broadband office will have an assigned area in the lobby for quick service to pick up the boxes with remotes and instructions you will need.  The HD Digital Box monthly rental rate is $5.95 per month each. If you have a DTA, return that equipment when you pick up the HD Digital Box to remove the rental fee for the DTA.  

  • What happens when the channels are encrypted?

    Starting November 14, 2022, as channels are encrypted, only televisions with the HD Digital Box will show the channels.  By January 23, 2023, all channels will be encrypted.  A schedule of the channels and the date they will be encrypted can be viewed by clicking the blue button above.

  • Are there any channels that will not be encrypted?

    2 Local Organization

    3 WREG - CBS

    5 WMC - NBC

    6 WATN - ABC

    7 KATV - ABC

    9 WLMT - CW

    10 WKNO - PBS

    12 KTEJ - AETN

    13 WHBQ - FOX

    16 WPXX - ION

    17 Educational Access

    18 City Channel

    19 WWTW

    20 C-SPAN

    21 C-SPAN 2

    23 KVTN - VTN 

    219 WWTW

    250 AETN - PBS HD

    251 AETN - Create

    252 AETN - Kids

    253 AETN - World

    255 WATN - ABC HD

    256 WATN - LAFF

    257 WATN - Cozi

    260 WMC - NBC HD

    261 WMC - Bounce TV

    262 WMC - Circle Network

    263 WMC - Grit

    265 WHBQ - FOX HD

    266 WHBQ - Heroes & Icons

    267 WREG - Court TV Mystery

    270 WREG - CBS HD

    271 WREG - News

    272 WREG - Antenna TV

    275 WKNO - PBS HD

    276 WKNO2 - Tennessee Channel

    277 WKNO3 - Kids

    280 WLMT - CW HD

    281 WLMT - MeTV

    282 WLMT - Start TV

    285 WPXX - ION HD

    286 WPXX - QUBO

    287 WPXX - IONLife

    290 KTVN HD

  • How do I connect the HD Digital Box?

    Refer to the tutorial video or pdf document above. All cables and instructions will also be provided at the time the equipment is picked up.  A technician can come to your home for a Tech Assist fee of $29.95.  

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